You can always contact us by phone or email. However, most customers' questions are answered below.
Answer general questions about bonuses, fees, payouts, rollovers, and customer eligibility.
General and tech questions on our Online Casino and Live Dealer platforms.
Technical difficulties or how-to’s can be found here.
Explore our deposit and payout methods.
General Rules - Rules and Regulations
Our KYC Policy - Know Your Customer
Information on Sports, E-sports, motor racing and poker tournaments wagering rules.
Complete set of rules for all the live betting products our company offers.
General limits by sport and wager type, payouts, rules, overtime and more.
More info on pleasers, overtime betting, props and more, can be found in the Wagering section.
Horse Racing Rules - Off times, minimum bets…
Race Tracks - Major and other Tracks
Payouts and Limits - Major and other Tracks
Racebook Wagers Explained - Straight and other bet types
Bonus-specific info and rules - Everything on initial and reload deposit bonuses, Free Play, Buddy Referral, Free Payouts...
Email Promotions FAQs - Info on the email promotions we send you
Event-Driven Promos - Free Plays given to bet on specific events or games
Net Loss Bonus (Gamblers’ Insurance) - All about our players’ favorite bonus
Casino Bonuses - Chips, Cash back and more info - Scratch & Pull Games
Contests - Seasonal contests
General Bonus rules - Company policies on bonus offers