Privacy Policy

This Privacy Policy explains how Betpop collects, uses, and protects your personal information.

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly when you:

  • Create an account (name, email, phone number, date of birth)
  • Make deposits or withdrawals (payment information)
  • Contact customer support
  • Participate in promotions or surveys

We also automatically collect certain information when you use our services, including device information, IP address, browser type, and usage data.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and send related information
  • Verify your identity and prevent fraud
  • Communicate with you about promotions and updates
  • Comply with legal and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Payment processors to complete transactions
  • Regulatory authorities as required by law
  • Service providers who assist our operations
  • Law enforcement when legally required

4. Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for all data transmission
  • Secure servers with firewall protection
  • Regular security audits and updates
  • Strict access controls for employee data access

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with regulatory authorities

To exercise these rights, contact us at privacy@betpop.lv.

6. Cookies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze site traffic and usage
  • Deliver personalized content

You can control cookies through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for a minimum of 5 years after account closure as required by applicable gaming regulations.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or site notification. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries:

  • Email: privacy@betpop.lv
  • Support: support@betpop.lv